State Farm® Insurance Agent Raymond Felton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
KimuraBJJ
May 16, 2025
5
out of
5
rating by KimuraBJJ
"Thank you so much for supporting local events! Great community values!"
Vincent Sutter
March 21, 2025
5
out of
5
rating by Vincent Sutter
"I have known Ray for a while, and he consistently demonstrates exceptional professionalism and deep knowledge in his field. He is always available to answer questions and provide thoughtful guidance. Ray’s friendly and personable nature makes every interaction a pleasure. Most importantly, he genuinely puts your needs first. You won’t find a better agent."
We responded:
"Vincent, thank you for taking the time to provide us with this 5-Star review and the kind words. Myself and my team of insurance professionals take our job very seriously and the positive feedback is always a great indication that we are serving our customers and community to the highest level of professionalism. "
Mike Dee
March 19, 2025
5
out of
5
rating by Mike Dee
"Highly recommend Raymond Felton with all your insurance needs. What an awesome experience and he's very knowledgeable. Thank you."
We responded:
"Mike, thank you for the kind words and amazing review. Always a pleasure working with you as well. "
Patti Sorrenson
February 10, 2025
5
out of
5
rating by Patti Sorrenson
"I'm very glad I switched to State Farm Insurance. They are great to work with and very dependable."
We responded:
"Patti, thank you for the 5-star review. We appreciate your business when it comes to your risk management and insurance needs. Thank you for your business and have a wonderful day."
Ronald Willingham
February 6, 2025
3
out of
5
rating by Ronald Willingham
"My experience was good, I was a little confused about having a deductible on renters insurance when a claim was never accepted. I'm considering closing the renters from state farm very soon 🤔"
We responded:
"Hi Ronald. Thank you for leaving your feedback on your experience. We certainly strive for a 5-Star experience with our agency when providing service. I did call to see if I could clear any confusion with the claim situation with your prior carrier but was unable to reach you. Please know that we are an active agency and will be available to advise you moving forward in claims situations to avoid the experience you had with your prior carrier. We appreciate your business and hope moving forward we can improve your experience with our agency. Thank you for the feedback and do not hesitate to reach out if there is anything we can help you with moving forward. "
Pamela Lewis
February 5, 2025
5
out of
5
rating by Pamela Lewis
"Joe was professional and very knowledgeable. He answered all of my questions and followed up with phone calls as promised. He provided an easy transition while changing from my old insurance company to State Farm."
We responded:
"Pamela, thank you for taking the time to share your experience and providing such a fantastic review. Welcome to our agency. We are excited to assist with your insurance needs moving forward. "
pam lehnhart
January 20, 2025
5
out of
5
rating by pam lehnhart
"Samantha is always so pleasant to talk to. She is so knowledgeable and answers all my questions. 5 star!!"
We responded:
"Pam thank you for such a wonderful review and taking the time to recognize Samantha within our office. I am glad she was able to assist you with your insurance needs. We appreciate the 5-Star review and your business!"
Stephanie Anspach
January 3, 2025
5
out of
5
rating by Stephanie Anspach
"Samantha is who I spoke with she was amazing and kind, and was able to get my insurance down to where I am saving over $100 a month. The process was very simple and it was focused on my time not like those other companies that harass you until you sign up with them. I am very pleased with State Farm and am excited to be apart of this insurance team. Definitely a great way to start the new year."
We responded:
"Hi Stephanie, thank you for choosing State Farm and specifically our agency to handle your insurance needs in 2025. So excited to hear we are saving you money but even more excited to have you as a customer. Thank you for this great 5-star review and if there is anything we can assist you with in the future do not hesitate to reach out to our office. Thank you for your business and have a great day! "
C A
December 20, 2024
5
out of
5
rating by C A
"Greatest insurance agent I ever had. Ray cares and makes sure you are satisfied. Thank you to all that work at Raymond Felton State Farm."
We responded:
"Thank you for the kind words and amazing review. We continue to work hard in our office as a team to provide this experience for all of our customers with their insurance needs. Thank you for the 5-star review. "
Tracy Pseekos
December 16, 2024
5
out of
5
rating by Tracy Pseekos
"Ray was very helpful letting us know of an upcoming reduction in our rates"
We responded:
"Thank you for the great review Tracy. We thank you for your business when it comes to your insurance and risk management needs. "
Reese Cirino
December 6, 2024
4
out of
5
rating by Reese Cirino
"Samantha gave me outstanding customer service, above and beyond."
We responded:
"Thank you for the positive review. Samantha works hard to assure a positive experience for our new customers and I am happy to hear you had such an experience with your insurance needs. "
Sandra Weisner
December 6, 2024
5
out of
5
rating by Sandra Weisner
"Samantha found me a great deal on car insurance and I asked her to wait until my next payment was due with my other insurance company. She called right on time and made the process of switching to State Farm so easy and seamless. I’m happy to be back with State Farm"
We responded:
"Sandra, thank you for the great 5-star review on the work we did for your auto insurance coverage. Samantha works hard for her customers and it is great to see this type of feedback! Let us know if there is anything else we can assist with when it comes to your insurance needs and be sure to share the positive experience with your friends and family so we can help them as well. "
Diane Friel
December 3, 2024
5
out of
5
rating by Diane Friel
"Happy Holidays! I would like 2 express my gratitude to Jared, my State Farm Representative, from the Raymond Felton Office. He went well beyond what should have been an easy & basic task to handle. He worked on this glich for hours with Me. It had to do w verifying my identification, so We could have a successful set of policies set up & e-signed. His dedication, perserverance, & knowledge re something We've never experienced, and it was truly an invisible, which made it harder to fix. He absolutely impressed Me w how He handled & solved the glich. I will recommend Ray's State Farm Office to all my collegues, as well as to anyone reading this testimony. How refreshing to work w Jared & Ray! p.s. my Aunt was in charge of a State Farm Office in OH for 33 years, She loved everthing about State Farm...Sincerely, Diane Friel & Brian Kirby"
We responded:
"Wow Diane, thank you for such an amazing review of our office and Jared. He works hard to get the job done right and assure the customer is put first. Be sure to tell your friends and family of your experience so we can provide the same great service to them. Thank you for taking the time to provide this feedback, we appreciate this and you as a customer!"
Brian Swain
November 5, 2024
1
out of
5
rating by Brian Swain
"Ray Felton State Farm Insurance will deny your claim if they can. I am a Hudson resident. We took on the flood on August 8th, 2024. This flood is stated below… During the August 8, 2024, rain event, the National Weather Service reported 6.97 inches of rainfall in less than 8 hours in the northeastern parts of Hudson. Of this total, 5.24 inches fell between 7:30 PM and 9:30 PM. The 6.97 inches of rainfall within 24 hours is uncommon, with a return period of approximately 500 years. We had major damage to the interior of our home. We filed a claim and it was denied for the following reason and this is a quote from @statefarm at Raymond Felton State Farm Insurance - Hudson…. “Thank you for reaching out. I can understand your frustration over your current situation. Unfortunately the homeowners policy is clear that it will not cover preexisting damage and that any damage would need to present as sudden and unexpected when a loss occurs.” Nothing about that flood was common. Damage to the interior of my home was not over time. It was unexpected. 500 years unexpected and very sudden. However, Raymond Felton State Farm in Hudson denied my claim. In addition to this, my claim was in the first floor, not in my basement. Please don’t use their services. When you need them most, you will get denied. Maybe they should stop paying celebrities and start helping people."
We responded:
"Brian, I understand your frustration with your claim. There is information not being shared in this review that the State Farm's claims department and our agency have explained in detail as to why your claim was denied in this particular event. It would be unprofessional for me to air this on a public forum but would be happy to further discuss this with you. Each State Farm Agency is an Independent Contractor owning their business and we work with State Farm to assure claims are paid to the customer based on the language in each contract (in this case the homeowners policy). We have many customers that have seen our efforts go above and beyond to assure that contract was honored. I have a responsibility to do that for the customer and for State Farm. "
Tina Harris
October 31, 2024
5
out of
5
rating by Tina Harris
"Very personal and helpful great people"
We responded:
"Thank you for the great 5-Star review Tina. We appreciate your business. "
Bonnie Kerns
October 9, 2024
5
out of
5
rating by Bonnie Kerns
"I was looking to find cheaper insurance and Samantha definitely helped me out! Saved me a lot!"
We responded:
"Thank you for taking the time to provide a 5-Star review after your experience working with Samantha on your Auto Insurance needs. We work hard to help with risk management and while I am glad to hear we saved you money on the front end our goal ultimately is to assure our customers have the protection necessary to avoid thousands in costs on the back end of a claim as well. Thank you for your business. "
Barbara Lewis
September 10, 2024
5
out of
5
rating by Barbara Lewis
"The customer service is excellent.. Thank you for taking the time to provide wonderful service in a world where it is so uncommon.. Kudos to Ryann for her kindness & professionalism…I am very pleased & highly recommend Raymond Felton State Farm Agency to all my family's & friends"
We responded:
"Thank you for the 5-Star Review Barbara. So happy to hear the experience you had with Ryann working through your insurance needs. We take pride in our high level of customer service because we know you have options. Thank you for the opportunity to earn your business!"
gwoodward1016
September 6, 2024
5
out of
5
rating by gwoodward1016
"Samantha did a great job and was very professional."
We responded:
"Thank you for the great 5-Star Review. We appreciate your business and know you have options. Thank you for the opportunity to earn your business when it comes to your insurance needs. "
Brenda Land-Osborne
September 6, 2024
5
out of
5
rating by Brenda Land-Osborne
"Very pleased with service received. Would recommend to family and friends."
We responded:
"Thank you Brenda for the kind words and 5-star review. Thank you for the opportunity to earn your business! "
Rodolfo Munhoz
August 27, 2024
5
out of
5
rating by Rodolfo Munhoz
"Very helpful and fast. Ryann handled everything for me. Saved me money and time. Recommend!"
We responded:
"Thank you for the kind words and great review. We work hard to value our customers time through the process of assessing and protecting their risks. Thank you for your business and allowing us to earn your business for your insurance needs! "
Mike Spangler
August 22, 2024
5
out of
5
rating by Mike Spangler
"Great to work with and saved me a boatload vs my previous insurer. Would definitely reccommend! Ryann was awesome to work with and answered every question I had."
We responded:
"Thank you for the great 5 Star review Mike. I love what you did there with the play on words with the money we saved you on your boat insurance. Thank you for allowing us the opportunity to earn your business!"
Susan Oldham
August 14, 2024
5
out of
5
rating by Susan Oldham
"This agency gives excellent service. I am very happy with them!"
We responded:
"Thank you for the kind words and 5-Star Review Susan! We appreciate your business when it comes to your insurance needs. "
Kathleen Frase
August 1, 2024
5
out of
5
rating by Kathleen Frase
"Amazing service!"
We responded:
"Thank you for the 5-Star Review Kathleen! We appreciate your business and feedback. We strive to provide excellent customer service and provide professional assistance while choosing your insurance protection. "
michael houston
June 28, 2024
5
out of
5
rating by michael houston
"It was very easy to switch over. I’m happy to say that they save me some money and the agent was very nice and pleasant. I enjoyed talking to him"
We responded:
"Thank you for the great review Michael. I am glad to hear we saved you money and provided you with the insurance protection you needed. Thank you for your business. "
Mike Kerkman
May 10, 2024
5
out of
5
rating by Mike Kerkman
"Ryann is great to work with. She helped me with switching over to State farm insurance and now I am getting more insurance for less money than my previous provider."
We responded:
"Mike, thank you for your 5-star review recognizing Ryann! We're so glad she could assist you with your switch to State Farm, and provide you great coverage at a great rate. We appreciate you choosing our agency for your insurance needs."