State Farm® Insurance Agent Ray Felton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shamiya
July 22, 2026
5
out of
5
rating by Shamiya
"Great place very nice people fast service"
We responded:
"Shamiya, thank you for the 5-Star review. We appreciate your business and allowing us the honor of providing you with auto insurance. "
Kerry Wagner
July 22, 2026
5
out of
5
rating by Kerry Wagner
"Very professional; Doesn't try to over sell; Gets to know his customers and your not just a claim number; very patient and answers questions. Would highly recommend."
We responded:
"Kerry, thank you for taking the time to share your experience with our agency. It was great working with you. I appreciate you taking the time to share this 5-Star Review."
Sarah K
July 10, 2026
5
out of
5
rating by Sarah K
"Ray was wonderful in helping me understand my policy and how to change it to benefit myself and my family in the best ways."
We responded:
"Sarah, thank you for the amazing 5-Star Review. It was a pleasure working with you on your life insurance program. We look forward to many more years providing you service on your insurance needs. "
Charlene Allen
July 10, 2026
5
out of
5
rating by Charlene Allen
"Unbelievable! The low price is incredible but I so enjoyed speaking with Jade. So knowledgeable and respectful to
me. So many customer service people in this world have
no manners or respect for senior citizens. State Farm has
people that actually help you and answer all your questions
quickly.
I'm so glad I called them because they solved my problem in that first call. And saved me approximately $295.00!"
We responded:
"Charlene, thank you for taking the time to share your experience with Jade in our office. She is an amazing member of our team and always looking to help with auto insurance needs as well as other lines of insurance. This 5-Star Review is greatly appreciated and we look forward to working with you into the future. "
clarence howard
July 7, 2026
5
out of
5
rating by clarence howard
"He was very helpful got the quote I needed an even help me call and cancel my old insurance"
We responded:
"Clarence, thank you for letting everyone know of your 5-Star experience with Austin. We work hard to provide top tier customer service when it comes to our customer's insurance needs and receiving this feedback is huge for our agency. Thank you for taking the time to review and we look forward to working with you into the future. "
Peter Cary
July 7, 2026
5
out of
5
rating by Peter Cary
"They helped me get a good rate along with great service and nice people."
We responded:
"It was a great experience for our team working with you as well Peter. Austin works hard to provide not only a low rate but also assure the coverage is understood and acceptable for our customers. Auto insurance and renters insurance are just some of the areas we are able to help out customers. Thank you for the 5-star review. "
Scott Craft
July 7, 2026
5
out of
5
rating by Scott Craft
"Austin was very professional"
We responded:
"Scott, thank you for providing Austin with a 5-Star Review. We look forward to working with you into the future for your insurance needs. Auto insurance is just one of the many ways we help our customers! "
Nakeitha Washington
May 18, 2026
5
out of
5
rating by Nakeitha Washington
"I have been with Ray for almost 10 years. Him and his team has always been polite, handled any updates or changes needed to any policy, and always was available to answer any questions I may of had."
We responded:
"Thank you so much for the great 5-Star review. It is always a pleasure working with you and we appreciate you sharing your experience doing business with us. When it comes to auto insurance or life insurance, we are always here to help create a plan that works best for you!"
Dan Rhoades
May 1, 2026
5
out of
5
rating by Dan Rhoades
"Extremely helpful and informative. Much more affordable and better coverage than with other providers. I couldn’t be happier."
We responded:
"Thank you for the excellent 5-Star review! We appreciate you taking the time to share your experience with our agency and helping our business in such a way. Thank you for your business! "
michael graham
April 8, 2026
5
out of
5
rating by michael graham
"Ray and his his team were kind and professional. He made the process of getting auto and home coverage far less stressful than I anticipated. I am pleased that he was able set up and explain the coverage options and taylor policies to fit my needs."
We responded:
"Michael, thank you for the great 5 Star Review and kind words! It was a pleasure working with you on your home, life and auto insurance needs. Our goal is to make setting up your coverage as easy as possible while we try to handle the majority of the service work to save you time and money! Thank you for your business! "
lenna kinney
February 3, 2026
5
out of
5
rating by lenna kinney
"Very helpful and made sure that I saved every bit of money I could but still had the best coverage"
We responded:
"Lenna, thank you for the kind 5 Star Review and allowing us the opportunity to earn your business when it came to your Auto Insurance. We work hard to provide excellent customer service and assure we put our customers' needs first. While saving money is always a goal assuring the protection in place will be adequate if in a claim situation is even more vital for our customers. We work hard to assure you know how you are protected and can make the decision on your coverage you are most comfortable with. "
Morgan Westerman
January 30, 2026
5
out of
5
rating by Morgan Westerman
"Trevor was very thorough & made finding a new & more affordable insurance for me very easy."
We responded:
"Morgan, thank you for the great 5 Star Review and recognition of Trevor who works so hard protecting our customers risks. We appreciate your business and the ability to provide your insurance needs. We look forward to working with you in the future!"
Marla Congrove
January 27, 2026
5
out of
5
rating by Marla Congrove
"My phone contact person at State Farm,Jade is awesome! She found the best deals for me.on 2 vehicles and renter's insurance. I switched from another company and Jade made all the connections to get me switched.
I pay about the same price as before but my coverage is four times higher than it was with my last agency."
We responded:
"Thank you for the great 5 Star Review and the kind words for Jade. We work hard to provide the best experience when making the switch to State Farm through our agency. Protecting you with Auto Insurance and Renters Insurance is an honor we do not take lightly, and we greatly appreciate showing your appreciation for our efforts publicly with this review. Thank you for your business. "
Miranda Sharpnack
January 14, 2026
5
out of
5
rating by Miranda Sharpnack
"I switched coverage to State Farm because of the savings but I worked with Ray Felton because of his team. Emily was knowledgeable, responsive and eager to make sure I understood the coverage options but she also ensured the options are affordable. Highly recommend."
We responded:
"Miranda, Thank you for such a thoughtful kind review of our agency and your experience with us. We look forward to working with you into the future and helping with all your insurance needs. Emily is such a valued member of our office, and we love hearing about how she has helped our customers. "
Matthew Hyland
January 9, 2026
5
out of
5
rating by Matthew Hyland
"Emily with Raymond Felton - State Farm Insurance was the best! She got me a great rate and made it all seamless with transferring from my old insurance company, and it was done in a very timely manner! I would recommend 10/10!"
We responded:
"Matthew, thank you for your excellent review for our agency and specifically Emily, who is an amazing team member and we are so lucky to work with her. I am happy to hear she was able to secure a great rate and helped with the transition to our agency and State Farm. "
Andrew Barnes
December 18, 2025
5
out of
5
rating by Andrew Barnes
"Very quick responses to all my questions and good, tailored solutions for all my needs."
We responded:
"Andrew, thank you for the positive 5-Star Review related to your insurance needs handled by our agency. We appreciate you taking the time to share your experience and your business with our agency. "
Jessica Clark
December 16, 2025
5
out of
5
rating by Jessica Clark
"Fast friendly service! I just added a 3rd car to my policy I have always been very pleased with the service I receive! Had a claim a few months back everything went super smooth!"
We responded:
"Jessica, thank you for the great 5-Star Review. We appreciate your business and taking the time to share your experience with us here. Thank you for choosing Raymond Felton State Farm for your Auto Insurance needs!"
Shelly Pate
December 15, 2025
5
out of
5
rating by Shelly Pate
"Emily was courteous, personable, and efficient. She even followed up with me after establishing my policy to ensure I didnt have any questions or concerns."
We responded:
"Thank you for the great 5-Star Review and kind words concerning Emily's assistance with your insurance needs. She is an amazing asset to our team, and it is great seeing her professionalism recognized in this way. "
Jim Aitken
December 13, 2025
5
out of
5
rating by Jim Aitken
"Great customer service, out looking for a car and we were able text him and get the proper information needed to get the deal done."
We responded:
"Jim, always a pleasure working with you! Thank you for the kind words and great 5-Star Review. Call us any time for assistance with your Auto Insurance and we will do our due diligence to assist. "
Kirby Sniffen
December 12, 2025
5
out of
5
rating by Kirby Sniffen
"Great experience with State Farm’ Emily and Ray. My previous carrier was good, they were able to do better and made the transition/ change very easy. They were hands on with my previous carrier keeping my working relationship positive and intact. Thank you Emily, thank you Ray."
We responded:
"Kirby, Thank you for the great 5 Star Review and sharing your experience with our State Farm Agency. It was a pleasure working with you on your auto and home insurance. We appreciate your trust in us to protect what is most important to you and look forward to working with you in the future. "
Justin Friesner
December 10, 2025
5
out of
5
rating by Justin Friesner
"Great trustworthy Agent with a responsive team who cares."
We responded:
"Justin, Thank you for the kind words and 5-Star Review! It was great working with you and your family on your life insurance needs. If you need anything from myself or my team we are just a phone call or text away!"
Karl Wetzel
November 28, 2025
5
out of
5
rating by Karl Wetzel
"Ray and his team were prompt, professional and very helpful in guiding us through our insurance needs!"
We responded:
"Karl, Thank you for the great 5-Star Review! It was a pleasure working with you on your auto insurance and homeowners' insurance. We appreciate your business and look forward to working with you into the future. "
Tracy Arnold
September 16, 2025
5
out of
5
rating by Tracy Arnold
"Great service very helpful. Great people at this office."
We responded:
"Thank you for the great review Tracy! We appreciate your business and sharing your experience with our office. "
Pamela P
September 3, 2025
5
out of
5
rating by Pamela P
"I honestly cannot say enough good things about Ray and the whole teem! I feel like a family friend! I feel like my rates and coverage for my home and auto are fair. Ray makes sure I understand my coverages and what I need or don’t need. I’ve never felt like they’re upselling me to make a buck. My life is crazy, and they meet me where I am. I highly recommend Raymond Felton with State Farm!!"
We responded:
"Pamela, thank you for the heartfelt review. While our focus is on risk management and insurance needs of our customers, getting to know people and building relationships outside of that is important to us as well. "
Jamila Ortiz
September 2, 2025
5
out of
5
rating by Jamila Ortiz
"I am a very satisfied customer they really are very professional and friendly, they listen to exactly what you need they also have affordable prices that wont hurt your pockets."
We responded:
"Jamila, thank you for the great 5-Star review. We appreciate you and you taking the time to share your experience when working with our risk managers on your insurance needs. "