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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Hyland

January 9, 2026

5  out of  5
rating by Matthew Hyland
"Emily with Raymond Felton - State Farm Insurance was the best! She got me a great rate and made it all seamless with transferring from my old insurance company, and it was done in a very timely manner! I would recommend 10/10!"
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Andrew Barnes

December 18, 2025

5  out of  5
rating by Andrew Barnes
"Very quick responses to all my questions and good, tailored solutions for all my needs."
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Jessica Clark

December 16, 2025

5  out of  5
rating by Jessica Clark
"Fast friendly service! I just added a 3rd car to my policy I have always been very pleased with the service I receive! Had a claim a few months back everything went super smooth!"
We responded:
"Jessica, thank you for the great 5-Star Review. We appreciate your business and taking the time to share your experience with us here. Thank you for choosing Raymond Felton State Farm for your Auto Insurance needs!"
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Shelly Pate

December 15, 2025

5  out of  5
rating by Shelly Pate
"Emily was courteous, personable, and efficient. She even followed up with me after establishing my policy to ensure I didnt have any questions or concerns."
We responded:
"Thank you for the great 5-Star Review and kind words concerning Emily's assistance with your insurance needs. She is an amazing asset to our team, and it is great seeing her professionalism recognized in this way. "
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Jim Aitken

December 13, 2025

5  out of  5
rating by Jim Aitken
"Great customer service, out looking for a car and we were able text him and get the proper information needed to get the deal done."
We responded:
"Jim, always a pleasure working with you! Thank you for the kind words and great 5-Star Review. Call us any time for assistance with your Auto Insurance and we will do our due diligence to assist. "
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Kirby Sniffen

December 12, 2025

5  out of  5
rating by Kirby Sniffen
"Great experience with State Farm’ Emily and Ray. My previous carrier was good, they were able to do better and made the transition/ change very easy. They were hands on with my previous carrier keeping my working relationship positive and intact. Thank you Emily, thank you Ray."
We responded:
"Kirby, Thank you for the great 5 Star Review and sharing your experience with our State Farm Agency. It was a pleasure working with you on your auto and home insurance. We appreciate your trust in us to protect what is most important to you and look forward to working with you in the future. "
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Justin Friesner

December 10, 2025

5  out of  5
rating by Justin Friesner
"Great trustworthy Agent with a responsive team who cares."
We responded:
"Justin, Thank you for the kind words and 5-Star Review! It was great working with you and your family on your life insurance needs. If you need anything from myself or my team we are just a phone call or text away!"
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Karl Wetzel

November 28, 2025

5  out of  5
rating by Karl Wetzel
"Ray and his team were prompt, professional and very helpful in guiding us through our insurance needs!"
We responded:
"Karl, Thank you for the great 5-Star Review! It was a pleasure working with you on your auto insurance and homeowners' insurance. We appreciate your business and look forward to working with you into the future. "
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Tracy Arnold

September 16, 2025

5  out of  5
rating by Tracy Arnold
"Great service very helpful. Great people at this office."
We responded:
"Thank you for the great review Tracy! We appreciate your business and sharing your experience with our office. "
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Pamela P

September 3, 2025

5  out of  5
rating by Pamela P
"I honestly cannot say enough good things about Ray and the whole teem! I feel like a family friend! I feel like my rates and coverage for my home and auto are fair. Ray makes sure I understand my coverages and what I need or don’t need. I’ve never felt like they’re upselling me to make a buck. My life is crazy, and they meet me where I am. I highly recommend Raymond Felton with State Farm!!"
We responded:
"Pamela, thank you for the heartfelt review. While our focus is on risk management and insurance needs of our customers, getting to know people and building relationships outside of that is important to us as well. "
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Jamila Ortiz

September 2, 2025

5  out of  5
rating by Jamila Ortiz
"I am a very satisfied customer they really are very professional and friendly, they listen to exactly what you need they also have affordable prices that wont hurt your pockets."
We responded:
"Jamila, thank you for the great 5-Star review. We appreciate you and you taking the time to share your experience when working with our risk managers on your insurance needs. "
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Ronald Willingham

August 12, 2025

3  out of  5
rating by Ronald Willingham
"My experience was good, I was a little confused about having a deductible on renters insurance when a claim was never accepted. I'm considering closing the renters from state farm very soon 🤔"
We responded:
"Hi Ronald. Thank you for leaving your feedback on your experience. We certainly strive for a 5-Star experience with our agency when providing service. I did call to see if I could clear any confusion with the claim situation with your prior carrier but was unable to reach you. Please know that we are an active agency and will be available to advise you moving forward in claims situations to avoid the experience you had with your prior carrier. We appreciate your business and hope moving forward we can improve your experience with our agency. Thank you for the feedback and do not hesitate to reach out if there is anything we can help you with moving forward. "
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Stephanie Van Brimmer

July 30, 2025

5  out of  5
rating by Stephanie Van Brimmer
"I wanted to take a moment to share how great my experience was working with Joe Christoff. Throughout the entire process, he was both knowledgeable and personable, making everything smooth and straightforward. Not only did he meet my expectations, but he also exceeded them by recommending an umbrella policy—something I’ve long considered but never thought to ask about. His proactive approach and attention to detail truly stood out. Thanks to Joe, I’m now a new and very satisfied customer."
We responded:
"Stephanie, thank you for the kind words and reinforcing what the team sees daily from Joe in our office. His hard work and dedication to our customers is seen by us daily and we greatly appreciate you sharing your experience with this review! Thank you for your business and do not hesitate to reach out with any of your insurance needs. "
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Mauricio Messias De Paula

July 30, 2025

5  out of  5
rating by Mauricio Messias De Paula
"Amazing service and quick response"
We responded:
"Mauricio, thank you for the great 5-Star review! We appreciate you taking the time to leave us the review and kind words. Thank you for your business!"
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Daniel Bee

July 28, 2025

5  out of  5
rating by Daniel Bee
"Jade was extremely knowledgeable, helpful and pleasant when assisting me. She explained things very clearly and patiently. I would definitely recommend Ray Felton’s office to anyone I know who is looking for insurance services."
We responded:
"Dan, thank you for the kind words and taking the time to come in and review your policies with us. It was great meeting you and assuring your insurance coverage met your needs. "
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Perry Grein

July 15, 2025

5  out of  5
rating by Perry Grein
"Jade is knowledgeable and explains in detail what is covered in the policy and associated costs in a clear concise manner. I highly recommend Jade and the Raymond Felton State Farm Insurance Agency."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Thomas Clarke

June 19, 2025

5  out of  5
rating by Thomas Clarke
"Just got off the phone with Raymond for an annual review. He is an excellent agent. He spent an hour with me talking about what we have and pointed out any blind spots. I have been with Statefarm for over 30 years now and they never disappoint."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Grappling Dumby

May 20, 2025

5  out of  5
rating by Grappling Dumby
"Big thanks to Ray Felton for supporting local events and businesses. Top Level Spring Camp is an annual event that a lot of us look forward to and Ray Felton helps keep it alive."
We responded:
"Thank you for the shout out and great 5-Star Review. We will continue to provide support throughout the communities we work and live in! "
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Chris M

May 17, 2025

5  out of  5
rating by Chris M
"Thanks for supporting Bill and Top Level!"
We responded:
"Chris, thank you for the great review and support of our agency. We are happy to support local businesses, especially when they are setting up positive activities for the kids in our communities!"
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KimuraBJJ

May 16, 2025

5  out of  5
rating by KimuraBJJ
"Thank you so much for supporting local events! Great community values!"
We responded:
"Thank you for the kind words. We have a unique opportunity to give back to the local community and any time we can help out the kids we try to do so. Thank you for the great review!"
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Vincent Sutter

March 21, 2025

5  out of  5
rating by Vincent Sutter
"I have known Ray for a while, and he consistently demonstrates exceptional professionalism and deep knowledge in his field. He is always available to answer questions and provide thoughtful guidance. Ray’s friendly and personable nature makes every interaction a pleasure. Most importantly, he genuinely puts your needs first. You won’t find a better agent."
We responded:
"Vincent, thank you for taking the time to provide us with this 5-Star review and the kind words. Myself and my team of insurance professionals take our job very seriously and the positive feedback is always a great indication that we are serving our customers and community to the highest level of professionalism. "
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Mike Dee

March 19, 2025

5  out of  5
rating by Mike Dee
"Highly recommend Raymond Felton with all your insurance needs. What an awesome experience and he's very knowledgeable. Thank you."
We responded:
"Mike, thank you for the kind words and amazing review. Always a pleasure working with you as well. "
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Patti Sorrenson

February 10, 2025

5  out of  5
rating by Patti Sorrenson
"I'm very glad I switched to State Farm Insurance. They are great to work with and very dependable."
We responded:
"Patti, thank you for the 5-star review. We appreciate your business when it comes to your risk management and insurance needs. Thank you for your business and have a wonderful day."
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Pamela Lewis

February 5, 2025

5  out of  5
rating by Pamela Lewis
"Joe was professional and very knowledgeable. He answered all of my questions and followed up with phone calls as promised. He provided an easy transition while changing from my old insurance company to State Farm."
We responded:
"Pamela, thank you for taking the time to share your experience and providing such a fantastic review. Welcome to our agency. We are excited to assist with your insurance needs moving forward. "
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pam lehnhart

January 20, 2025

5  out of  5
rating by pam lehnhart
"Samantha is always so pleasant to talk to. She is so knowledgeable and answers all my questions. 5 star!!"
We responded:
"Pam thank you for such a wonderful review and taking the time to recognize Samantha within our office. I am glad she was able to assist you with your insurance needs. We appreciate the 5-Star review and your business!"